Shipping policy

  1. Introduction: Our goal is to get your purchase to you as quickly and efficiently as possible. This shipping policy outlines our shipping options, delivery times and procedures.
  2. Shipping Options: We offer one standard shipping option. Our orders are sent tracked to ensure they reach you safely and promptly following dispatch.
  3. Delivery Times: Standard delivery typically takes 5 to 7 business days from the date of shipment. Delivery times are estimates and may vary depending on the delivery destination and any customs or import delays.
  4. Order Processing: We process orders during business hours, Monday to Thursday. Orders usually take 2 to 3 working days to process but can take up to 7 days to process especially during busy periods.
  5. Tracking Information: You will receive a shipment confirmation email with a tracking number once your order has been shipped. You can track the delivery of your order using the tracking number provided.
  6. Signature Required: For security reasons, deliveries may require a signature. If no one is available to sign for the delivery, the carrier may leave a delivery notice and reattempt delivery on a later date. Our couriers also photograph upon delivery. 
  7. Custom and Import Fees: Custom and import fees may apply to deliveries outside the UK. You are responsible for any custom and import fees that may be charged.
  8. Limitation of Liability: We are not liable to you for any indirect or consequential loss or damage arising out of any problem with the goods or services supplied by us.
  9. Governing Law: This shipping policy shall be governed by and construed in accordance with the laws of England and Wales.
  10. Contact Information: If you have any questions or concerns about our shipping policy, please contact us at using the contact form on our website.